Managed teams
We run the team. You watch the work.
We recruit, train, coach and manage the agents. You point us at the work and see it happen live, in the same platform.
What it does
Outbound.
Callers and appointment setters working your list on your dialer. We can supply the leads as well.
Support.
Agents who answer your customers, trained on your product and the way you speak to people.
Operations.
Virtual assistants for the admin and back-office work that eats your week.
We hire and train them.
We recruit and vet the people, then onboard and train them on your process before they touch real work.
We manage the day.
Attendance, quality checks and coaching are ours to handle. You are not chasing anyone.
You see everything.
Regular reporting and reviews, plus a live view of the team whenever you want to look.
What you see as a client
You get a space of your own. It shows who is working for you right now, this week's hours against the plan, your reports, and your invoices with the hours per agent behind them.
Every Monday a summary of the week arrives by email. When you need something, you send a request: it gets a number, an owner and a status, and you can follow it by email without logging in.
Invoices can be paid by card on the invoice page.
How it is priced
Per agent, quoted on a short call. Tell us what you want us to handle and roughly how many people, from one agent to a whole floor. Take one piece, such as recruiting and training, or have us run everything end to end.
A managed team comes with the full platform at no extra cost.
Why we can do this
MyVA started as an operations team, and we run our own agent teams on this platform every day. The software exists because we needed it: live status from the dialer, hours nobody argues about, pay that matches the work, and a bill a client can check.
What your team runs on
From our own floor
Questions
What is the difference between a managed team and the platform?
Who pays the agents?
Can I start with one person?
Can I switch between managed and running it myself?
Which dialers do your outbound teams work on?
Not sure which fits?
A 15-minute call, no obligation. We work out the right shape together.