Performance
Performance you can actually measure
Score each agent on hours, output, and quality. Review the days that get flagged, and pay a bonus on the result if you want.
What it does
A score per campaign.
Hours, leads, and quality roll into one score, weighted the way you choose.
Review flagged days.
Accept, excuse, adjust, or reject a day so the score matches what really happened.
Fair by default.
Work on an off day counts as overtime, not a short shift. Every override is recorded.
Reward results.
Set a bonus that moves with the score. It locks when the pay period closes.
Works with the rest of MyVA
Questions
Can I set the weights?
Yes. Pick how much hours, leads, and quality each count, per campaign.
How does the bonus work?
Set a per-hour or one-time rate on the engagement. It scales with the campaign score and locks at period close.
Can a manager fix a bad day?
Yes, with a reason. The change is kept on the record.
See it on your own team
Free tier, no card. Set up in a few minutes.