Delete your account

You can delete your MyVA account at any time, from the web app or the phone app.

How

  1. Sign in.
  2. Open your profile, then Privacy (on the phone: You → Account).
  3. Choose Delete account and confirm with your password.

What is removed

  • Your name, username, email address and profile picture.
  • Your ability to sign in — immediately and permanently.
  • Every device you are signed in on, and its notifications.

What is kept, and why

Your account is anonymised rather than erased. Work you took part in stays where it is, with your personal details removed and your name replaced:

  • Messages you sent, so conversations other people rely on stay readable.
  • Hours you worked and payslips issued to you, which we are required to retain.
  • Contracts you signed. A signature has to remain valid and readable years later.

If you want a copy of your data first, you can export it from the same screen.

Spaces you own

If you own a space, it is handed to its longest-standing member so the people in it are not left without an owner. If you are the only person there, it is archived. You are told exactly what will happen before you confirm.

Trouble signing in? Email support@myva.cc from the address on the account and we will handle the deletion for you.