Privacy Policy — MyVA
Last updated: January 14, 2026
1) Who we are
MyVA LLC ("MyVA", "we", "us") operates the MyVA website and platform.
2) What we collect
Account & contact data: name, email, settings, messages you send us.
Usage data: pages visited, basic device/browser info, IP address, timestamps.
Cookies: small files for sign-in, preferences, and basic site reliability.
We don't intentionally collect sensitive categories.
3) How we use data
- Provide and secure the service (authentication, troubleshooting).
- Improve features and reliability (basic, aggregated insights).
- Communicate with you (support, service notices).
- Comply with law and enforce our Terms.
4) Legal bases (EEA/UK)
- Contract (to deliver the service you requested).
- Legitimate interests (security, service improvement).
- Consent (only where required for non-essential cookies).
5) Sharing
We do not sell personal information. We share only with service providers that help us run the site (e.g., hosting, storage, email). They must protect your data and act on our instructions. We may disclose if required by law or to prevent harm.
6) Cookies
We use essential cookies (login, security, preferences). If we add non-essential cookies (e.g., analytics/marketing) later, we'll update this policy and provide controls.
7) Retention
We keep personal data only as long as needed, then delete or anonymize it. Typical ranges:
- Account/support data: while your account is active and up to 24 months after.
- Logs/usage data: up to 12–24 months.
- Legal/records: as required by law.
8) Your rights
Depending on your region, you may request access, correction, deletion, restriction, portability, or object to processing. You can withdraw consent where processing relies on consent.
EEA/UK: you may complain to your local supervisory authority.
California: you may request to know/delete and opt out of "selling"/"sharing" of personal info. We do not sell personal info.
Submit requests at yourva@myva.cc